Your privacy and confidentiality are of paramount importance to us. In addition we are committed to safeguarding the privacy of all our website visitors.
What information do we collect?
We may collect, store and use the following kinds of personal information:
Information about your computer and your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation.
Information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services.
Information that you provide to us for the purpose of registering with us.
Information that you provide to us for the purpose of subscribing to our website services, e-mail notifications and/or newsletters.
Any other information that you choose to send to us.
We use so-called ‘session cookies’ to keep track of you whilst you navigate this website. We use so-called ‘persistent cookies’ to enable our website to recognise you when you visit.
Session cookies are deleted from your computer when you close your browser. Persistent cookies remain stored on your computer yo either delete them, or they reach a specified expiry date.
Your personal information
Personal information submitted to us via this website will be used to:
Administer the website.
Improve your online experience by personalising the website.
Enable your use of the services available on this website.
Send to you goods purchased purchased via this website.
Where appropriate to send statements and invoices to you, and collect payments from you.
Where appropriate to send you communications which you have specifically requested.
Send to you our marketing communications relating to our business which we think may be of interest to you by post or, where you have specifically agreed to this, by e-mail (you can inform us at any time if you no longer require marketing communications).
To deal with enquiries from you.
Where you submit personal information for publication, we will publish and otherwise use that information in accordance with the license that you grant us.
We will absolutely not provide your personal information to any third parties for the purpose of direct marketing (that is without your express consent).
For the purposes of providing you with an effective and enjoyable experience we may disclose information about you to our employees, officers, agents, suppliers or subcontractors. This is on a need-to-know basis.
In addition, we may disclose your personal information:
In connection with any legal proceedings or prospective legal proceedings.
In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
To the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling.
To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
Security of your personal information
You need to be aware that information which you provide may be transferred to countries which may not have data protection laws equivalent to those in force in the European Community. In addition, any personal information that you submit to us for publication on this website may be published on the internet and may therefore be available, via the internet, worldwide. Therefore be aware that although we endeavour to take all reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information, the internet is an inherently insecure environment.
We store all the personal information you provide on our secure (password, encrypted and firewall protected) server. All electronic transactions you make to or receive from us are always encrypted using the latest SSL technology.
You just need to be aware that you are responsible for keeping your password and user details confidential. We will never ask you for your password (except when you log in to the website).
You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to the supply of appropriate evidence of your identity (for this purpose, we will accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).
We may withhold such personal information to the extent permitted by law.
You may instruct us not to process your personal information for marketing purposes by e-mail at any time. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes.
Third party websites
The website contains links to other websites. Though our policy is only to connect you to trusted suppliers and sources of information we are not responsible for the privacy policies or practices of these third party websites.
Please let us know if the personal information which we hold about you needs to be corrected or updated.